Conflict Management
This course teaches conflict management skills to strengthen personal and professional relationships, with a focus on intercultural conflicts. It includes a psychometric test to identify the best techniques for each individual. Suitable for those interested in achieving success in life and work, and learning about conflict management.
₹1999.00
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Learning Highlights
- Definition of Conflict Management
- Source of Conflict Management
- Types of Conflict
- Techniques to resolve the Conflict
Course Curriculum
Programme Overview
Introduction to Conflict
Definition of Conflict Management
Source of Conflict
Types of Conflict
Technique to resolve Self Conflict
Inter Personal Conflict
Technique to resolve Inter Personal Conflict
Intra Group Conflict
Technique to resolve Intra Group Conflict
Inter Group Conflict and It`s Resolution
Workplace Conflict and It`s Resolution
Psychometric Test (Resource)
Technique to Resolve Conflict
Conclusion
Course Overview
In this Program, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society. You’ll also explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In this Program, you will also get a psychometric test in which you can analyze which technique is best for you to manage the conflict.
Best suited for
- Participants who want to learn and master to manage and resolve the conflict
- Participants who want to achieve success in life and work/business
- Participants interested in learning about Conflict Management
Customer's Experience
Helpful in understanding various aspects of conflict. After going through the modules, got more clarity to resolve conflicts under my team.
The program is designed in such a manner that covers every type of aspect and provides techniques to resolve the conflict.
Scenarios discussed are very much relatable to real life situations, which helps in corporate and personal life as well.
Course Instructor
DR. APARNA SETHI
FOUNDER, PROTOUCH
Dr. Aparna Sethi is the founder of Protouch - a service organization which helps companies in training and developing talent. She comes with her expertise in designing and delivering training while also imparting career counseling. A Doctorate in Management, Dr. Sethi has contributed to Competency-based HR as her area of research. With MPhil in Management, MBA in Marketing and Human Resource Management from Pune University and around 20 years of experience in Industry and Academics, Dr. Sethi brings with her an acute understanding of the domain.
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Company Overview
Protouch is one of the most admired talent transformational and reskilling organisations enabling sustainable business and organisational culture impact. An ISO 9001:2015 certified company, its mission is to improve business productivity and enhance leadership development across the organisation.
Office Address
7th Floor, GoWork, 108 Udyog Vihar Phase 1, Gurgaon
info@protouch.services
+91-8800003366
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